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Questions? Call 1-888-300-6600 or email us.
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In This Issue: |
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Industry consolidation may impact your business Business communications -- Internet Telephony (VoIP) Moving to a new location? Early planning pays off! |
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Universal Telecommunications Partners with... |
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For information on any of our partners please contact us at (888) 300-6600 or email info@universal-tel.com
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Business Communications News April 2005
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Greetings
from Mervyn Gervis, Phil Liberty,
Christine Maly and
Marilyn Goldberg!
We have worked with you for years
and we're very excited to introduce our inaugural edition of “Business
Communication News” to you.
We respect your email inbox. Accordingly, we believe the information we're sending is of value to you and your business. Every month you can expect practical advice, trends, and updates as we help you keep pace with new technological developments that will help you improve your organization's performance.
Universal Telecommunications understands the impact of communications on your business. We help our clients save money and use technology to maximum advantage to improve their operations.
As a proven business partner, you can count on us
for fulfilling your
voice, data, long
distance, and equipment needs -- all at no extra cost to you.
Our free consultations are
unbiased and, with decades of telecommunications and networking
experience, we find the best-fit solution to help your business succeed!
Whatever your communications
challenge… Universal Telecommunications will help you take advantage of technology, grow your
business, and build your bottom line. Call us at (888) 300-6600 or email
us for more information
on how we can help you.
Phil Liberty
Christine Maly
christinemaly@universal-tel.com
Marilyn Goldberg
Mervyn Gervis
Industry consolidation may impact your business
It's hard to ignore the headlines -- Qwest and Verizon are competing to buy
MCI... SBC merging with ATT -- With national networks and millions of customers, these large carriers
touch consumers and businesses across the country.
Whether consolidation will bode well or ill for your business remains to be
seen. There are powerful forces in play -- voice services looming from cable
providers, VoIP standing the carriers’ entire service model on its head, and
mobile phones replacing traditional landline services -- just to name a few.
Among the possible impacts of this and other deals is that the consolidated companies will operate more efficiently after eliminating redundancies and exploiting economies of scale, or prices for traditional services may rise as competition decreases. The situation is too fluid to be sure...
Stay tuned, though, we’ll be following the merger activity and its implications for your business. We look forward to hearing your thoughts on where things are headed as we meet face to face throughout the year.
As you see we have affiliations with strategic players so give us call if you have any questions about what is happening in our industry.
Business Communications… Internet Telephony (VoIP)
Internet Telephony is changing the way businesses manage communications. Telephone systems that take advantage of the Internet Protocol (IP) provide a unique opportunity for businesses to increase productivity and improve customer support. They also reduce costs by allowing voice and data traffic to be shared over the same network connections. Companies save on local and long distance charges as well.
In a nutshell, IP phone systems convert voice calls to data and the data is arranged into packets. The packets are sent over one or more data networks until they arrive at their destination, where they are turned back into voice for the recipient.
IP traffic runs across the
local data network that connects all the PCs and printers in your office.
Today's IP phone systems plug into the same data network. Voice calls
between employees in different locations simply traverse your data network or
the Internet, while other calls are automatically routed to the public
telephone network, including emergency 911 calls. Since you will no longer
have to pay for separate voice and data lines, the overall cost of
telecommunications for your business is greatly reduced.
Users can also take
advantage of new time-saving applications, such as unified messaging that puts
email, voice messages, and faxes into a single inbox for convenient access,
even from remote locations. Voice mail messages can be saved and forwarded
just like email text and retrieved remotely over the Internet, giving road
warriors an easy way to stay connected with the home office.
Next month we'll talk more about
hardware-based vs. carrier-based IP Telephony solutions. But if you need help in planning your
migration to Internet Telephony right now, please contact
us at
(888) 300-6600 or email us at
info@universal-tel.com
Moving to a new location? Early planning pays off!
If you’re planning to move
office locations it pays to consider your communication systems and data
networks – the lifelines of your business. Moving an office phone
system and re-establishing network connections require attention to detail and
sufficient lead time to accomplish.
With the phone company
and other service providers sometimes moving at a snail’s pace, it pays to
start planning 3 months prior to the move to avoid unexpected problems at
your new location. Businesses that do not have the time and manpower to devote
to this kind of planning would be wise to seek outside assistance.
You can make the job easier
by going with well established firm with a solid track record in
coordinating complex voice, data and video networks. The right partner will help you
avoid any disruption to communications that may hinder employee productivity,
frustrate customers who need help, or cause you to lose out on sales
opportunities.
If your
business is considering a move and could use some assistance,
be sure to call
Universal Telecommunications at (888) 300-6600 or email
info@universal-tel.com. We
can take the headaches out of moving!
Customer testimonial… Ascent Solutions Group
“The difference between buying
from Universal Telecommunications and buying from the major carriers directly is, simply,
service. Acting as an extension of my IT team, they provide critical
inbound and outbound services to our call center, teleworker solutions,
and high volume conference calling services. The Universal Telecommunications team provides a
high level of customer service which is a rarity in the telecommunications
industry today.”
Michael Cannon, Managing Partner
Ascent Solutions Group, LLC
Check out our other products & services…
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SPREAD THE WORD!
If you know of any colleagues who would be interested in receiving business communications information they can use, please forward this email to them.
Have questions, suggestions? Contact us! (888) 300-6600.
Phil Liberty
Christine Maly
christinemaly@universal-tel.com
Marilyn Goldberg
Mervyn Gervis
