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Questions? Call 1-888-300-6600 or email us.
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Universal Telecommunications Partners with... |
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For information on any of our partners please contact us at (888) 300-6600 or email info@universal-tel.com
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Business Communications News November 2005
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News you can use every month…
Keep up with technology, telecom and networking. Learn about new ways to communicate with your employees, partners and customers.
With Hurricane Wilma fresh in our minds, we devote most of this month's issue to disaster preparedness and recovery, starting with an update on our business. Learn about some relief services BellSouth is offering. We provide an overview of Remote Access to Call Forwarding, which helps you stay connected during emergencies, and offer some basic tips on planning for a disaster.
Phil Liberty, pliberty@universal-tel.com
Christine Maly, christinemaly@universal-tel.com
Marilyn Goldberg, mgoldberg@universal-tel.com
Mervyn Gervis, mgervis@universal-tel.com
Our phones are working, and we are up and running -- taking calls from you. Unfortunately our office was destroyed by Wilma. We have made arrangements to move into a nearby suite, and we will maintain our same contact numbers.
As power returns, you should expect your T1 circuits will come up as well. As many of you know, your analog lines have been working, as long as the loop was not physically damaged between your office and the phone company.
For more information or to get additional help with your service, please contact us at (888) 300-6600 or email us at info@universal-tel.com.
BellSouth offers disaster relief plan to help small businesses
If your business has
been affected by Hurricane Wilma, and your business
location is inaccessible, BellSouth has waived fees on many options to keep
your business connected. This relief is available now and ends November
30th.
Service charges associated with providing dial tone phone service to a new or
temporary location will be waived, as well as charges for a move back to the
original location. BellSouth is also offering one free month of the
following services:
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BellSouth MemoryCall Service or BellSouth Voice Mail Service
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Remote Access to Call Forwarding
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Call Forwarding Don't Answer / Call Forwarding Busy Line
Remote Call Forwarding,
Call Forwarding Variable, Message Waiting Indicator, Star98 Access and the
Voice Mail Companion Services Package are also included in the list of waived
services that customers could consider using.
For more
information or to order services under BellSouth's disaster plan, contact us at
(888) 300-6600 or email us at
info@universal-tel.com.
With Remote Access to
Call Forwarding, you can re-direct how your calls are forwarded at any
time from any touch tone phone. This service can keep your business running
if your building becomes inaccessible due to a commercial power failure or
other disaster situation.
It's easy to redirect your calls to:
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A general voice mail box
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Another number where you can be reached
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Another number where someone can answer the call for you
How does this help you?
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Change the number where you wish to receive your calls as often as you like --- especially helpful if you are traveling to different locations.
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Turn Call Forwarding on and off as you wish from wherever you may be... this is crucial if you can't get inside your building.
Pricing Options
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Remote Access to Call Forwarding is included at no extra charge when you purchase the Complete Choice® package and is $7.00 per month ala carte.
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Note: For businesses shut down by Hurricanes Wilman, Katrina and Rita the cost of this service is waived until November 30th (see related story above).
Get the peace of mind
Remote Access to Call Forwarding offers. Give us a call, and we’ll get it set
up for you. Please contact us at (888) 300-6600 or email
info@universal-tel.com.
Hurricanes Katrina and Rita
are a
wake-up call for all businesses to develop and practice a disaster
recovery plan to ensure that they can continue operating with minimal
impact.
Disaster recovery planning for small businesses doesn't have to be
expensive or complicated. Here’s some basic ways to get started…
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Maintain fairly current copies of the data on all your computers.
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Make a weekly backup of data on CD or DVD for off-site storage
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Alternatively, subscribe to an online service that offers secure, automated data backup
Being able to recover data
is just one element that requires planning. Other considerations include
facilities, buildings and equipment, operations, communications and
insurance. The website of the U.S. Small Business
Administration (http://www.sba.gov/disaster_recov/prepared/getready.html) has some good tips on all of
these matters.
If your business has more sophisticated disaster recovery needs, you
should talk with an expert. To get help with a disaster recovery plan
tailored to the needs of your business, contact us at (888) 300-6600
or email us at
info@universal-tel.com.
Check out our other products & services…
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SPREAD THE WORD!
If you know of any colleagues who would be interested in receiving business communications information they can use, please forward this email to them. Have questions, suggestions? Contact us! (888) 300-6600.
Phil Liberty
Christine Maly
christinemaly@universal-tel.com
Marilyn Goldberg
Mervyn Gervis
Want to reach customers with your own message? Contact Ascent Solutions Group or call (410) 551-3504.