For information on any of our partners please contact us at (888) 300-6600 or email info@universal-tel.com

News you can use every month…

Keep up with technology, telecom and networking. Learn about new ways to communicate with your employees, partners and customers.

This month learn why so many small companies are adopting VoIP. We also provide an overview on ReadyConference Plus, a great training and meeting conference service. And we overview why PRIs are so popular for customers who need to connect their phone system to BellSouth.
 

Phil Liberty, pliberty@universal-tel.com

Christine Maly, christinemaly@universal-tel.com

Marilyn Goldberg, mgoldberg@universal-tel.com

Mervyn Gervis, mgervis@universal-tel.com                  

Internet Telephony – Why more small and medium sized businesses are making the move

The use of Internet technology in Voice Telephony is delivering on its promise to  provide both savings on telecommunications costs and increased functionality to improve productivity. There are several compelling reasons for SMBs to move to voice systems that leverage the Internet right now... here are just a handful of examples:

• With an older, more traditional PBX, many companies pay big bucks for support services every time they want to change, add or move a telephone line. With today's new IP (Internet Protocol)-based phone systems, that cost is reduced or eliminated because new IP phone system software can automatically recognize a phone when it is plugged in.

• Many companies incur large long-distance charges while making calls between their office locations. These charges can be substantially reduced or eliminated by moving your voice traffic to your data network using IP and the existing data connections between your offices.

• Highly mobile sales or service people obtain call handling flexibility. For example, IP phone systems allow your staff to remotely configure their office phone to forward calls to their mobile phone between 5 p.m. and 6 p.m. while they are commuting, to their home phone between 6 p.m. and 7 p.m. and back to their voicemail after 7 p.m.

• Some IP phone systems also offer unified messaging that provides text to speech conversion. This allows a salesperson on the road to have forwarded e-mail messages read out loud through their mobile phone.

These advantages are compelling and in many cases make the ROI calculation a no brainer for businesses looking for a quick payback. Next month we'll look more closely at the different types of IP phone systems that businesses are deploying to improve their operations.

When you need help in finding a IP telephone system that can accommodate your company's unique communications requirements, contact us at (888) 300-6600 or email us at info@universal-tel.com.

Universal Telecommunications represents the Premiere Global Services conferencing portfolio of services, which provide businesses with conferencing and collaboration services that are hosted on its proprietary platforms.
 

One popular option that many businesses use for meetings and training is ReadyConference Plus. An easy-to-use Web and audio solution, you can count on it to make your meetings more effective. Whenever, wherever the need arises, you have the power to bring together up to 75 business associates from around the world – or across town – right at your fingertips.
 

No reservations are required. Just notify your participants and start conferencing. Web links for slide presentations may be sent out via your own email with no advanced scheduling.
 

Ready Conference Plus gives the moderator complete control. With a variety of advanced features at your fingertips – you pace the call and share your presentation from the Web during your meeting.
 

ReadyConference Plus Features

• Dedicated dial-in number, pass code and Web link

• Pay only for the minutes you use – Web, audio or both

• On-demand service 24/7, no advance scheduling required

• Convenient Star Controls (*) let you control the conference via the telephone’s touch tone pad

• Add visuals on demand and incorporate audio

• Easy-to-use Web interface allow you to share slides and control audio via Web controls

• Security features ensure privacy throughout your meeting

• Integrated technical support available 24/7 for both audio and Web

ReadyConference Plus is just one popular service... there are many more. Whatever your conferencing or collaboration needs, Universal Telecommunications has a solution for your business. For more information on conferencing options, please contact us at (888) 300-6600 or email us at info@universal-tel.com and sign up today!
 

Want to reach customers with your own message? Contact Ascent Solutions Group or call (410) 551-3504.