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Our Customers Say...

Mervyn, Phil, Marilyn, Christine, and Vickie are an extension of my IT team. They provide a high level of customer service which is a rarity in the telecommunications industry today.
 
Michael Cannon
Ascent Solutions

 

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  Telecom Carrier Emergency Numbers

Here is a list of emergency contacts for all our carriers. Use these numbers to report service interruptions. 
 
AT&T / Verizon / Qwest Telephone Numbers
AT&T Business Repair (Lines, PRI and Metro Ethernet Circuits) 800 247-2020
AT&T NOC (BellSouth Internet Circuits) 800 317-3343
AT&T MIS Reports Line (Managed Internet Services, MPLS) 888 613-6330
AT&T FastAccess (DSL) 888 321-2375
AT&T DotNet (Dial Up) 800 436-8638
AT&T Long Distance (Customer Resource Center) 800 895-2222
Verizon Business Customer Service 800 749-0800 Option 2, Option 1
Verizon Telecom (Florida Voice Repair) 800 483-2000
Verizon Internet 800 900-0241
Qwest Customer Service 800 860-1020 Option 1, Option 3
Other service providers Telephone Numbers
Access Point Customer Service 800 957-6468
Covad DSL Support 888 642-6823
Covad T1 Support 866 339-2887
Embarq Business Repair 800 927-3549
Embarq DSL Repair 877 646-3282
PowerNet Global Customer Service 800 860-9495
Telecom Recovery Emergency Hotline 877 777-3526
US LEC/PAETEC Customer Service 800 978-7532 Option 2 (Voice), Option 3 (Data)

 
 

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