(888) 300-6600
(954) 571-9900
Empowering Business Through Technology

Server to Desktop Management

Eliminate the “Break-Fix” Routine

With our proven IT partners, Universal offers a better way to manage IT. Proactive monitoring, maintenance and management of your servers, desktops and connected devices head off the problems that diminish business performance.

Cost Savings, Less Downtime

With Universal’s proprietary agent on your servers and desktops, your assets are kept up to date and clean with patches and security protection. When a problem is detected on a device, we access it remotely to initiate repairs. Typically, we can resolve the issue before you even know there was a problem. When we need to escalate, we dispatch to your site.

Delegate Management, Focus on Business

Keeping an eye on your servers and devices ensures high productivity and speedier decision-making throughout your business. With Universal’s Managed IT, you get:

  • One-Stop IT Management
  • Access to a 24x7 Help Desk
  • Online Support Tickets & Tracking Portal
  • 24x7 Remote Monitoring & Resolution
  • Responsive Dispatch & Onsite Support
  • Detailed Online Performance Reports
  • Predictable Monthly Billing

High Performance, High Productivity

When you don’t have an IT team or need to free up valuable staff resources, Universal offers an effective, affordable way to meet your precise IT support requirements, 24x7.


“Universal does all the legwork reviewing and researching to provide us with the best match of vendors who meet our criteria …” Read more

— P. Cedeno, Baer’s Furniture, It Director

Contact / Support

(954) 571-9900
(888) 300-6600


20+ Years Managing Voice & IT Services. Serving Business & Government Multiple Solutions | Single Source Industry-leading Tech Partners End-to-End Vendor Coordination Local, Regional, National Support, 24 x 7 Rapid Response, Professional Project Management, Insight, Innovation, Integrity

UNIVERSALEmpowering Business Through Technology


For 20+ years, Universal has provided businesses and the public sector with innovative IT, network and voice solutions, all backed by professional project management and 24x7 support.


Contact | Support
(954) 571-9900 South Florida
(888) 300-6600

Corporate Office
Universal ‐ The Communications Company
811 E. Hillsboro Boulevard
Deerfield Beach, FL 33441

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